CAT S41 Waterproof & Rugged Smartphone
If a CAT® Phone product is DOA (fails out of the box) within 14 Days then it can be returned for a full credit (resellers only) or replacement.
DOA is a phone or accessory which either fails to function in accordance to the
specification at the time of sale, out of the box. For clarification: in case of a missing
component in a sales package, Bullitt Mobile provides free of charge replacement for
the missing component, and for such incidents DOA cannot be claimed.
Bullitt’s acceptance criteria for returns:
– DOA identified at the Point of Sale during the first initialization of the device
– A reproducible and identified warranty fault
– Originally purchased from an authorized reseller
– Complete original sales package – Box / device / Battery / Charger / Headset / USB cable
– An appropriate fault description is attached to the device